Fiona Thompson Garden Design (FTGD) is committed to providing quality services to you. This document outlines our policies regarding the collection, use and disclosure of Personal Information we receive from users of our site. We use your personal information only for providing and improving the site. By using the site you agree to the collection and use of information in accordance with this policy.

Information we collect

While using our site we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information means information or an opinion about an individual whose identity is apparent or from which your identity can be reasonably ascertained.

Personal information may include, but is not limited to, your name, address, email address, telephone numbers, gender, age and personal references.

We collect information submitted by you to this site when you register, contact us or otherwise submit information via the site. The provision of personal information and data by you is voluntary. If you do not wish for your information to be used for the reasons outlined below, please do not provide us with the information.

We receive and store certain types of information whenever you interact with us. For example, when you visit our site, our service attaches a small file called a “cookie” to your computers hard drive. This enables us to analyse usage patterns in order to tailor it to your preferences. Most web browsers are set to accept cookies however you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note, if you do not accept cookies, you may be unable to engage with some parts of our site. Cookies do not personally identify users but rather a user’s browser. We do not store any information within the cookies.

What we do with your personal information

The security of your personal information is paramount to us and we will treat such information with care and recognise the need for appropriate protection. FTGD will not sell, rent, or otherwise disclose personal information for any purpose without consent from the user, unless permitted or required to do so by law.

Personal information may occasionally be disclosed to certain selected organisations and agents to whom we outsource certain functions and procedures, for example suppliers, contractors, specialist professionals etc. We will not disclose personal information for marketing purposes to anyone other than the specific and relevant organisations unless you have indicated otherwise.

Why we collect your personal information

We may collect your personal information, including sensitive information, for a number of reasons, which may include but is not limited to:
• When you request that we make contact with you
• To create and/or maintain a workable business relationship
• For the creation of a subscription/mailing list (pending)
• For FTGD to advise you when Fiona is visiting your area (for interstate clients)

Changes to this policy

We reserve the right to change and update this privacy policy at any time. We advise you that you check this policy periodically. We will post the most current version on our website and notify you of the change if such a revision would meaningfully alter or reduce your rights.

Contact us

If you have any questions regarding the privacy policy please contact me at

Published July 2018. Effective immediately.